Don's Replacement Pattern's

China Flatware Crystal FAQ Order/Shipping Info Contact Us Home Page

Answers to Frequently
Asked Questions

I can not find my pattern or manufacturer listed.

If you can not find your manufacturer listed; We do not have any of that manufacturer in stock. If your manufacturer is listed but your pattern is not we do not have any of that pattern in stock.

I see the pattern listed but when I click on it nothing happens.

If a pattern is listed on our site we do have pieces available in that pattern. When you click it with the mouse it should bring you to a page listing our inventory and prices. If it does not link you to a page it has not been created yet.Please email us with questions concerning inventory available.

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I can not find your email address.

If you have a question please email us at questions@donsreplacementsltd.com

If you would like to make an order please email us at questions@donsreplacementsltd.com

If you find a broken link or have a problem concerning the web site please email us at

webmaster@donsreplacementsltd.com

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Can you identify my pattern?

Please remember there are 10's of thousands of china patterns so we may not be able to identify your pattern. If you would like to have us try to identify your pattern please send a clear close up picture of a dinner plate and snail mail it with a S.A.S.E. to us at

Don's Replacement Patterns
4545 N. Fosterburg Rd
Brighton, IL. 62012
1-618-372-4888

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Can you give me any information such as history on my china or flatware?

We are sorry we can not answer emails concerning history , we do not have that information. Check your local library or any good bookstore. There are many good books available now. Try either books on the manufacturer or price guides. Try these websites:

http://www.wedgwood.com/

http://www.lenox.com

http://www.noritake.com/

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Can you tell me how much my china is worth ?

You can try a price guide for current prices or if you wish to have an appraisal on any item we charge a fee of 35.00 for simple appraisals and 50.00 for complex appraisals.

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Do you buy china or flatware?

Yes we do. It depends on what pattern and the condition of the set. It must be in very good condition or very rare. Please email us with a detailed list of each piece and the condition of the piece, pattern name and manufacturer along with your asking price. We Do Not Make Offers!!
Please check with other sources first and we will try to beat their offer.

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How do I figure shipping costs ?

Try our shipping information page.

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Is my china dishwasher safe ?

We recommend hand washing for all china.

Can I call you with an order?

Yes you can call to place a hold on the items while we wait for your payment, our phone number is 1-618-372-4888

We are a mail order business only. Local customers may call and arrange a pick up time at the warehouse.

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Don's Replacement Patterns
4545 N. Fosterburg Rd
Brighton, IL. 62012
1-618-372-4888